Vonage is the world’s most flexible cloud communications platform. Vonage Business Communications (VBC) integrates calling, messaging, and video to enable global businesses to collaborate and stay connected. VBC delivers an omnichannel experience for the global workforce using enterprise unified communications that activates conversations across desktop, mobile, and IP phone systems.

RingCentral is a leading global provider of cloud-based business communications and collaboration solutions that seamlessly combine phone, messaging, video meetings, and contact center. We empower you with AI-powered conversation intelligence that unlocks insights from your interaction data to accelerate business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide.

Nextiva is a VoIP (Voice over Internet Protocol) company that offers a comprehensive suite of cloud-based communication tools, primarily emphasizing VoIP services. Our platform provides a single hub for engaging customers and collaborating with team members. Our services include business VoIP phone systems, and team collaboration tools for video conferencing, messaging, and event planning. Our offerings are designed to help businesses communicate and collaborate effectively, with features such as unlimited calling throughout the U.S. and Canada, free online faxing, toll-free numbers, and Microsoft and Google contact integrations.

Nextiva VoIP completes phone calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or expensive hardware. A VoIP phone system offers built-in functionality such as a mobile app, video conferencing, and voicemail-to-email delivery, and more. You can also get a complimentary toll-free number as well. Today's VoIP solutions don't require any bulky equipment, PBX hardware, or technical training.

Nextiva NextOS is a platform that allows companies to connect all communications channels with Nextiva’s business applications. We eliminate the need for several siloed, individual applications. The NextOS platform provides ready-made solutions to help organizations operate with a centralized view of their customers. More business applications are available that address the top challenges of our customers. Companies can grow faster by using NextOS for their phone system, sales, helpdesk, automation, and collaboration software. The platform’s integrations give you the freedom to use our platform at your own pace. We also provide ready-made solutions to help organizations operate with a centralized view of their customers.

CCaaS is short for Contact Center as a Service. It's a cloud-based method for customer communication suitable for businesses of all sizes. It consolidates several tools to interact with your customers. Nextiva CCaaS lets you customize every aspect of the customer experience. Some notable features found in CCaaS offerings include: -Call queueing to increase agent productivity and customer satisfaction. -Interactive Voice Response (IVR) for routing calls. -Call recording to listen to calls between agents and customers. -Call analytics to uncover trends and aid in workforce planning.

With the emergence of low-cost broadband, SIP trunking is rapidly becoming the standard for business premises phone system communication. The Nextiva SIP trunking solution allows businesses to experience communications that are cost-effective and feature-rich while enjoying an enhanced voice calling experience. We have proven to increase return on investment and save companies money on local and long-distance calling. We can enable customers to take the calls that are important to their business while filtering out the interruptions so they can stay focused on what’s important – the clients.

At Nextiva, they highly value the security and privacy of every user. The Nextiva core platform, NextOS, resides in data centers across North America with the highest security protocols and is connected with dual OC48 (2.5 Gbps) rings to create a redundant call network path. They also deploy best-of-breed equipment that protects the network from security breaches. The data centers are SSAE 16 certified, SOC II audited, and offer PCI-DSS certification. Each data center has a dedicated power grid with sophisticated energy consumption to guarantee 100% up-time.

Nextiva provides a video conferencing solution with its business phone service, allowing users to have real-time video meetings, screen sharing, live webinars, and more. The cloud-based software enables easy setup and use, and it works instantly without any further settings. Nextiva's video conferencing is backed by world-class network security, and it is integrated into the NextivaONE software, which includes text-based chats and file sharing while in the video meeting. Built on the same technology as VoIP phones, team video calls are easy and fast to set up. Unlike phone calls over landlines, video lets you fully express yourself. Group video calls enable your team to collaborate on your existing VoIP solution.